Recall of RV fridges expanded to 1.6 million!

[jim]

The recall of motorhome fridges bringing the total number of units involved to more than 1.6 million across North America, making it one of the largest safety recalls ever. Dometic Corporation, which specializes in recreational vehicle accessories among other things, says that 10 of its fridge models can develop a fatigue crack in the boiler tube, which would allow pressurized coolant to escape and possibly catch fire.

A company spokesman said the two-door refrigerators were installed in a variety of motor homes as original equipment and were also sold as replacement units. The refrigerators were made between 1997 and 2006.

The company initiated a recall of about 950,000 units in 2006 but just recently expanded the recall to capture another 700,000 refrigerators.
A spokesman explained that the vast majority of the refrigerators are fine but its intent is to find and repair that small number that could pose a safety problem. There have been no reported injuries or fire. The fault was found after the company began to notice an inordinate number of repairs on the refrigerators and after analysing the paperwork voluntarily "reported ourselves," the spokesman said.

The models involved in the recall are NDR1062, RM2652, RM2662, RM2663, RM2852, RM2862, RM3662, RM3663, RM3862 and RM3863. They were installed in a variety of motor homes made by Fleetwood, Keystone, Monaco, Newman, Four Winds, Airstream, Thor America, Blue Bird, Crossroads, S and P Conversions and Trail West among others. For more information the company can be contacted at 1-888-446-5157 or at its website Dometic.

Check your Fridge here

[Mrs Santara]

eek guess what fridge we have now,tony on the case thats his dept, will keep you updated.

ruth

[peaps]

Originally Posted by Mrs Santara

eek guess what fridge we have now,tony on the case thats his dept, will keep you updated.

ruth

Hi Ruth
Keep us informed we to have the same fridge
Cheers
Pete

[Mrs Santara]

Originally Posted by peaps

Hi Ruth
Keep us informed we to have the same fridge
Cheers
Pete

will do, have sent them an e-mail waiting for a response, if they don't then a phone call it will have to be, will let you know
ruth

[jim]

have you put your fridge details here?

[Tony Santara]

Well I E-Mailed Dometic on the 13 september still had no reply from them

[Martyn]

I had a similar problem with my NORCOLD fridge,leaking coolant gas.After about 12 months and numerous e-mails,phone calls etc.they agreed to ship a new cooling unit from the States,and fit it F.O.C. So if you have a problem keep hasseling them,they should sort it out in the end.

[Groundhog46]

I have the same refrigerator and spoke to a very helpful guy (John Harvey) today at Dometic UK. He asked me to send him the details of my refrigerator and he will order the required parts from the US and find an engineer who is qualified to fit it for me.

Contact details for Dometic Technical Support in the UK

Tel: 0844 626 0130
E-mail: john.harvey@dometic.co.uk

Hope this helps

[Mrs Santara]

Originally Posted by Groundhog46

I have the same refrigerator and spoke to a very helpful guy (John Harvey) today at Dometic UK. He asked me to send him the details of my refrigerator and he will order the required parts from the US and find an engineer who is qualified to fit it for me.

Contact details for Dometic Technical Support in the UK

Tel: 0844 626 0130
E-mail: john.harvey@dometic.co.uk

Hope this helps

thanks for this info been a great help tony has contacted them and they are dealing with it, result!!!

ruth

[Mrs Santara]

dometic uk are really good, tony gave them the details, they confirmed that it hadn't been done, and they are in the process of sorting it, good to see that there is still good service out there, headache over thank goodness
ruth